GP Information

REFERRING A PATIENT

Thank you for entrusting your patients to our care

Referrals can be made via your own stationery, or on our referral pad for your convenience.
(see below)

If you need us to see a patient urgently please contact the rooms via telephone or email or mark your referral as urgent and send it through via fax or electronically

Emergency and Priority appointments

We make every effort to see all patients in an appropriate time frame.
For patients with conditions requiring urgent attention, please phone through and we will create an emergency slot.

If your patient requires a priority appointment please contact us via phone or email or mark your referral as urgent and email/fax it to our reception staff

Some examples of acute problems include:

  • Sudden onset sensorineural hearing loss
  • Suspected head, neck or vocal fold cancer
  • Facial nerve palsy or paralysis
  • Professional voice users with a sudden onset or change in voice
  • Acute breathing problems of suspected laryngeal aetiology

Correspondence

We ensure that every patient contact is followed up with a letter to the referring doctor.
Written correspondence is usually provided within one week of a consultation.

Contact us with a clinical question

Please feel free to contact us with any clinical questions. We are very happy to take phone calls for urgent problems.

For routine questions / clinical advice, we would prefer contact via email (using the form provided) and a doctor, nurse or speech pathologist will promptly reply.

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